Privacy Policy

Last Updated: February 14, 2026

At UrbanShop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect the following personal information:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely through our payment providers)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Send you marketing communications (with your consent)
Improve our website and customer service
Prevent fraud and enhance security
Comply with legal obligations
Analyze website usage and trends

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt-out of marketing communications
Object to processing of your personal information
Request data portability

To exercise these rights, please contact us at support@urbanshop.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@urbanshop.com
Phone: +91 (800) 123-4567
Address: 123 Urban Street, Mumbai, Maharashtra 400001, India

Thank you for trusting UrbanShop with your personal information.